Home delivery only within the administrative boundaries of Budapest!

Shipping policy

Payment and delivery

Dear Customers!

In the current situation, we will do our best to ensure that you have access to the ordered products in the safest way possible.

All our employees who come into contact with the packaging materials and products you have ordered are treated with the utmost care, as usual. Of course, we are prepared to know you and our colleagues even more safely. All our employees wear protective masks and gloves.

In our webshop, we offer our cakes with home delivery and personal pick-up.

When shopping online, you can place an order for the next day at the earliest, but up to 2 weeks later. Of course, in the event of any other need, we will handle this flexibly to the best of our ability and will do our best to ensure that you have access to our products at any time. In a similar case, please contact us by phone!

Terms of delivery:

  • Our service is available in Budapest.
  • Pick-up option: home delivery or personal pick-up
  • In case of purchases under 2500 HUF, we do not undertake home delivery, but personal collection is possible in our store in Vörösmarty tér
  • In case of an order between 2500 HUF and 11999 HUF, the delivery fee is 1500 HUF / order
  • In case of orders over 12000 HUF, home delivery is free

Payment options:

  • secure credit card payment through SimplePay

 

  • cash payment upon receipt. We also provide this payment option in this epidemiological situation. Of course, we take care to be as safe as possible when handing over and receiving money and to minimize physical contact where possible. Please prepare the exact purchase price if possible. The bill of exchange available at the supplier is limited. Thank You!

 

  • secure, contactless credit card payment upon receipt. You can pay up to HUF 15,000 without contact, by entering a PIN code above HUF 15,000, using the bank card reader available at the courier and our colleague who ensures personal collection

 

Home delivery:

Home delivery is carried out by Gerbeaud's own employees in accordance with legal requirements. The ordered products are refrigerated throughout the process so that they can reach your door safely.

When shopping online, you have the option to select a delivery date. We provide the opportunity for this between 10 am and 3 pm. Of course, minor slippages may occur, but we will notify you immediately by phone.

Personal collection:

In the current epidemiological situation, we provide the possibility of personal collection in our shop, Gerbeaud Café (1051 Budapest, Vörösmarty tér 7-8.) Every day of the week from 10 am to 6 pm. If you have any questionsplease call +36 30 382 7701!

We are constantly expanding this by following government measures and relaxations. Thank you for your understanding!